Description
How to Use the Pet Dog Toy Silicone Bone
Introduction
The Pet Dog Toy Silicone Bone is a fun and durable toy for your dog. Measuring at 18 cm and available in assorted colors, it is designed to provide entertainment and exercise for your pet. Follow the steps below to ensure a safe and enjoyable experience for your dog.
Steps to Use
1. Unpack the Toy
- Carefully remove the silicone bone toy from its packaging.
- Inspect the toy for any visible damage or defects.
2. Introduce the Toy to Your Dog
- Show the toy to your dog and let them sniff it to become familiar with the new item.
- Encourage your dog to take the toy by gently tossing it a short distance.
- Use a playful tone to engage your dog’s interest.
3. Supervise Playtime
- Always supervise your dog while they are playing with the toy to ensure their safety.
- Check the toy regularly for signs of wear and tear, such as cracks or tears.
- Replace the toy if it becomes damaged to prevent potential choking hazards.
4. Clean the Toy
- Wash the silicone bone with warm water and mild soap after each use to maintain hygiene.
- Rinse thoroughly and allow it to air dry before giving it back to your dog.
Additional Tips
- Rotate toys to keep your dog interested and stimulated.
- Store the toy in a dry place to prolong its lifespan.
- Introduce a variety of toys to your dog to cater to their chewing preferences.
Shipping Countries:
United Kingdom (UK)
Ready to ship in 3-5 business days
Shipping Policy
Orders over £50 FREE Shipping
International orders, please contact us by email before lacing orders.
Refund Policy
Refund policy
Non-faulty items must be returned within 14 Days. We reserve the right to charge a restocking fee of 50% if we agree to unused & unopened returns. All items & packaging will be inspected, we do not pay for or contribute towards postage or shipping fees, you must used tracked services as we do not accept untracked.
Returns on smoking and e-cigarette items are not accepted.
We operate a 5% margin for broken or faulty goods.
The risk of damage to or loss of the goods passes to you at the time of delivery or the time we attempt delivery. This is when the goods are collected if you fail to take delivery at the agreed time.
Other than implied warranties and guarantees under the law, business-to-business sales are not covered by warranties or guarantees.
Orders are despatched by pallet or by box for smaller deliveries. In the event that the pallet or wrapping shows any signs of damage, please notify us immediately by emailing help@m8w.co.uk and noting it on the delivery manifest. If the order is below £750 + VAT and not sent on a pallet, we do not take any responsibility for damages or issues with any products including liquids, glass etc.
Once the goods leave our warehouse with our chosen carrier, it is your responsibility to inquire if you require insurance. The goods are not insured by default, so it is important to discuss this with us prior to placing your order so that we can get a quote for you for the premium to cover the value of the goods. If there is any evidence of damage during transit, the delivery note should be noted and reported immediately to customer services. Never accept delivery if there is evidence of significant damage.
Our customer service team must be notified within 72 hours of any shortages or damages above 5%. In the event that this timeframe does not apply, all claims will be deemed waived and completely barred.
We charge an administration/picking/packing fee of 25% of the order value plus any delivery charges incurred for cancelled or refunded orders. Refunds are not available for any deposits paid.
The cost of returning damaged or faulty items to us for inspection must be borne by you. Returning items is your responsibility, including handling and shipping.
Once we receive damaged returned goods, we will inspect them and determine whether or not liability can be accepted. We will notify you as soon as the outcome is known.
There will be no liability beyond the value of the goods.
Opened and non-originally packaged goods will not be accepted for return.
Please also refer to our Terms & Conditions page for further information and policies.
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