Octopus Splash

Shipping Countries: United Kingdom (UK)

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Ready to ship in 1-3 business days

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Shipping Policy

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Mainland UK deliveries
We understand that reliable and timely delivery is vital to our customers – we enlist the services of FEDEX for our parcel deliveries and North West Logistics for all pallet deliveries.

Orders over
£200 etc. VAT

FREE next working day delivery on all Mainland UK orders

Orders under
£200 etc. VAT

Subject to a £9.99 exc. VAT service & handling/delivery charge

For deliveries to Northern Ireland, the Republic of Ireland, Channel Islands, UK Offshore Islands, Scottish Islands, and Scottish Highlands, a delivery quote is required as the cost is based on the number of parcels and the overall weight of your consignment.

Delivery charges
Please Note – all prices quoted on this page are excluding VAT and we reserve the right to change prices at any time without prior notification.

Mainland UK Northern Ireland, Isle
of Man, Isle of Wight &
Isle of Scilly Republic of Ireland Scottish Highlands,
Scottish Islands,
Channel Islands,
Alderney, Shetland, Sark
& Herm.
Delivery
service Next day 2-3 days 2-3 days 2-3 days
Delivery
times 8 am-6 pm
(Mon-Fri) 8 am-6 pm
(Mon-Fri) 8 am-6 pm
(Mon-Fri) 8 am-6 pm
(Mon-Fri)
Order value under
£200 etc. VAT £9.99 Delivery
quote Delivery
quote Delivery
quote
Order value over
£200 etc. VAT Free Delivery
quote Delivery
quote Delivery
quote
Red zone delivery service
The following postcodes are despatched on a 2-day service:
AB35-AB38 | V1-IV63 | PA21-PA38 | PH17-PH26 | PH30-PH41

The following postcodes are despatched on a 3-day service:
FK18-FK21 | KW1-KW14 | PA80 | PH49-Ph50

When will I receive my delivery?
In most cases, we’ll be able to deliver your goods the next working day between the hours of 8.00 and 18.00. If you place your order before 14.00 on Friday, we’ll be able to deliver your goods the following Monday.

Order day Before 4 pm delivery on After 4 pm delivery on
Monday Tuesday Wednesday
Tuesday Wednesday Thursday
Wednesday Thursday Friday
Thursday Friday Monday*
Friday Monday* and Tuesday
Saturday/Sunday Tuesday Tuesday
Occasionally we may experience delivery delays due to factors beyond our control, such as adverse weather conditions or logistics network issues. If we are experiencing delays, we’ll post updates to our main page and social accounts.

*Please note, orders placed from 16.00 on Thursdays that contain GSL medicines will not be despatched until the following Monday for Tuesday delivery, this is due to the required storage conditions set out by the manufacturer and in line with the Good Distribution Practice of Medicinal Products. If you have any questions regarding your order, please contact our customer service team at info@comparethesuppliers.co.uk

Non-UK deliveries
Using our courier service, we can quote delivery almost anywhere in the world*.

Costs vary depending on the destination and weight of your consignment. Once your order has been placed, picked, and packed, a member of our team will contact you with your delivery quote.

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Refund Policy

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Returns, Shortages & Damages Policy Summary

1. Returns
No Sale-or-Return: We do not offer a sale-or-return policy on any products.
2. Shortages & Damages
Delivery Inspection: Check for visible damage upon delivery and inform the driver immediately to note it on the proof of delivery.
Delivery Note Check: Compare your delivery against the delivery note (not your original order). Unavailable items will be listed on the invoice.
Reporting Issues:
Report missing, faulty, or damaged items within 24 hours of delivery.
Email info@comparethesuppliers.co.uk with your order number and photos of damages.
3. Liquid Products Disclaimer
Pallet Delivery Required: Claims for damaged liquids are only accepted if sent via pallet delivery due to their fragile nature.
Request Pallet Delivery: Contact info@comparethesuppliers.co.uk or +44 300 373 0977 for pallet shipping details and charges.
VAT Registration Number: 440098509