HB Number Candle 0, ,

Ready to ship in 6-8 weeks

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Shipping Policy

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Shipping Policy

Thank you for choosing to compare the suppliers! We strive to provide our customers with the best service possible. Below are the details regarding our shipping policy:

Delivery Timeframe

We aim to deliver your order within 6 to 8 weeks from the date of purchase. This timeframe allows us to ensure that each item meets our quality standards before it reaches you.

Processing Time

Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods

We use reliable shipping carriers to ensure that your order is delivered safely and efficiently. The exact shipping method will be determined based on your location and the items ordered.

Shipping Costs

Shipping costs will be calculated at checkout based on your location and the weight of your order. We may offer free shipping promotions; please check our website for details.

International Shipping

For international orders, delivery times may vary based on customs and your local postal service. Please note that you may be responsible for any customs duties or taxes that may apply.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress.

Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact our customer support team at info@comparethesuppliers.co.uk

Thank you for your patience and understanding. We appreciate your business!

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Refund Policy

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Refund Policy

Thank you for shopping with compare the suppliers. We want you to be completely satisfied with your purchase. If you are not fully satisfied, please review our refund policy below.

Eligibility for Refunds

Returns: You may return most new, unopened items within 7days of delivery for a full refund. Items must be in their original packaging and in the same condition as received.

Refund Process

Initiating a Return: To initiate a return, please contact our customer service team at info@comparethesuppliers.co.uk. Include your order number and reason for the return.

Return Shipping: You are responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.

Refund Timeline: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within [insert time frame, e.g., 5-7 business days] and automatically applied to your original method of payment.

Exchanges

If you received a defective or damaged item, please contact usinfo@comparethesuppliers.co.uk within 7 days] of receiving your order. We will provide instructions for exchanging the item.

Customer Support

If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team at info@comparethesuppliers.co.uk.

Thank you for your understanding, and we appreciate your business!