Terms of Service

  1. Eligibility:
    Compare the Suppliers Limited is open to businesses and individuals who are registered as retailers and have a valid tax ID number. By using our website, you represent and warrant that you meet these eligibility requirements.
  2. Orders and Payment:
    To place an order on our platform, retailers must first create an account and provide their payment information. We accept payment via Stripe payment gateway. Shipping and handling fees, delivery times, and other costs associated with the purchase will be communicated to the retailer prior to finalizing the order.
  3. Returns and Refunds:
    We have a strict policy regarding returns and refunds, which can be found on our website. In general, retailers may return products for a refund within a specified timeframe, provided that the products are in their original condition and packaging. Restocking fees may apply.
  4. Intellectual Property:
    All content on our website, including trademarks, logos, images, and text, is the property of Compare the Suppliers Limited or our licensors, and is protected by intellectual property laws. Retailers and suppliers may not use this content without our prior written consent.
  5. Product Information:

    We provide a platform for suppliers to list their products for sale, and retailers to purchase those products at wholesale prices. We make every effort to ensure that product information, including descriptions, pricing, and availability, is accurate and up-to-date. However, we cannot guarantee the accuracy or completeness of this information, and we are not responsible for any errors or omissions.

  6. Liability and Dispute Resolution:
    Compare the Suppliers Limited is not responsible for any loss, damage, or injury that may result from the use of our platform or the purchase of products from our suppliers. We make no warranties or representations, express or implied, regarding the quality or suitability of any products listed on our platform. Any disputes between retailers and suppliers must be resolved between the parties themselves, and we are not responsible for mediating or resolving such disputes.
  7. Changes to Terms and Conditions:
    We reserve the right to modify these terms and conditions at any time, and we will provide notice of any such changes on our website. By continuing to use our platform after such changes have been made, you agree to be bound by the modified terms and conditions.
  8. Privacy Policy:
    Our privacy policy explains how we collect, use, and protect personal information collected through our website. By using our platform, you agree to the terms of our privacy policy.
  9. Account Registration:
    Suppliers must register for an account on our platform to access certain features, such as uploading and managing product listings. We also recommend retailers to create an account; however, they can place orders as guest users. Account registration requires providing certain information, including your name, contact information, and tax ID number. You agree to provide accurate and complete information when registering for an account, and to keep your account information up-to-date.
  10. Seller Verification:
    We verify the identity and legitimacy of all suppliers who list their products on our platform, to the best of our ability. However, we make no warranties or representations regarding the accuracy or completeness of this information, and we are not responsible for any losses or damages that may result from the actions of unverified sellers.
  11. Prohibited Products:
    We prohibit the sale of certain products on our platform, including illegal products, counterfeit goods, and products that infringe on intellectual property rights. We reserve the right to remove any product listings that violate our policies, and to suspend or terminate the accounts of sellers who violate our policies.
  12. User Conduct:
    We expect all users of our platform to conduct themselves in a professional and respectful manner. You agree not to engage in any conduct that is disruptive, abusive, or harmful to others, including other users, our employees, or our partners.
  13. Termination:
    We reserve the right to suspend or terminate your account at any time, without notice, for any reason or no reason, in our sole discretion. Upon termination, you must immediately cease using our platform, and we may delete any of your data or content that is stored on our servers.
  14. Governing Law and Jurisdiction:
    These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms and conditions, including disputes relating to the validity or interpretation of these terms, shall be resolved exclusively by the courts of England and Wales. Both parties hereby submit to the exclusive jurisdiction of the courts of England and Wales for this purpose.
  15. Disclaimer of Warranties:
    We make no warranties or representations regarding the quality, accuracy, completeness, or suitability of any products listed on our platform, or the reliability or security of our platform itself. We provide our platform on an “as is” basis, without any warranties, express or implied, including without limitation warranties of merchantability or fitness for a particular purpose.
  16. Limitation of Liability:
    To the maximum extent permitted by law, Compare the Suppliers Limited and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our platform, even if we have been advised of the possibility of such damages. Our total liability to you for any and all claims arising out of or in connection with these terms and conditions shall not exceed the total fees paid by you to us during the twelve-month period immediately preceding the date on which the claim arose.

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