Description
How to Use the Imperial Insulated Casserole Set
Unpacking the Set
- Carefully open the packaging to avoid damaging the casseroles.
- Remove each casserole (1.0, 1.5, and 2.5 litres) from the box.
- Ensure that all lids are included and inspect for any damages.
Cleaning Before First Use
- Wash each casserole and lid with warm soapy water.
- Rinse thoroughly to remove all soap residue.
- Dry each piece completely with a clean towel.
Using the Casserole Set
- Choose the appropriate size casserole for your dish (1.0, 1.5, or 2.5 litres).
- Prepare your food and place it inside the chosen casserole.
- Secure the lid to maintain temperature and keep the food insulated.
Maintaining Temperature
- The insulated design helps to keep your food warm or cold for longer periods.
- Avoid opening the lid frequently to maintain consistent temperature.
Cleaning After Use
- Allow the casseroles to cool to room temperature before cleaning.
- Wash with warm soapy water and a non-abrasive sponge.
- Rinse and dry thoroughly before storing.
Storing the Set
- Nest the casseroles together to save space.
- Store in a cool, dry place away from direct sunlight.
Enjoy using your Imperial Insulated Casserole Set for keeping your dishes at the perfect temperature!
Shipping Countries:
United Kingdom (UK)
Ready to ship in 3-5 business days
Shipping Policy
Orders over £50 FREE Shipping
International orders, please contact us by email before lacing orders.
Refund Policy
Refund policy
Non-faulty items must be returned within 14 Days. We reserve the right to charge a restocking fee of 50% if we agree to unused & unopened returns. All items & packaging will be inspected, we do not pay for or contribute towards postage or shipping fees, you must used tracked services as we do not accept untracked.
Returns on smoking and e-cigarette items are not accepted.
We operate a 5% margin for broken or faulty goods.
The risk of damage to or loss of the goods passes to you at the time of delivery or the time we attempt delivery. This is when the goods are collected if you fail to take delivery at the agreed time.
Other than implied warranties and guarantees under the law, business-to-business sales are not covered by warranties or guarantees.
Orders are despatched by pallet or by box for smaller deliveries. In the event that the pallet or wrapping shows any signs of damage, please notify us immediately by emailing help@m8w.co.uk and noting it on the delivery manifest. If the order is below £750 + VAT and not sent on a pallet, we do not take any responsibility for damages or issues with any products including liquids, glass etc.
Once the goods leave our warehouse with our chosen carrier, it is your responsibility to inquire if you require insurance. The goods are not insured by default, so it is important to discuss this with us prior to placing your order so that we can get a quote for you for the premium to cover the value of the goods. If there is any evidence of damage during transit, the delivery note should be noted and reported immediately to customer services. Never accept delivery if there is evidence of significant damage.
Our customer service team must be notified within 72 hours of any shortages or damages above 5%. In the event that this timeframe does not apply, all claims will be deemed waived and completely barred.
We charge an administration/picking/packing fee of 25% of the order value plus any delivery charges incurred for cancelled or refunded orders. Refunds are not available for any deposits paid.
The cost of returning damaged or faulty items to us for inspection must be borne by you. Returning items is your responsibility, including handling and shipping.
Once we receive damaged returned goods, we will inspect them and determine whether or not liability can be accepted. We will notify you as soon as the outcome is known.
There will be no liability beyond the value of the goods.
Opened and non-originally packaged goods will not be accepted for return.
Please also refer to our Terms & Conditions page for further information and policies.
Riley (verified owner) –
Absolutely love this wholesaler! The product quality is always excellent, and their customer service team is prompt and friendly. Highly recommended!
Zayed (verified owner) –
Perfect purchase experience. The product arrived exactly as expected, and I can’t say enough about the excellent customer support.
Stella (verified owner) –
I highly recommend this wholesaler! The quality of their products is excellent, and they always deliver on time. I’ve never been disappointed.
Aadarsh (verified owner) –
Great company to do business with! The products are always as expected, and the wholesaler’s delivery is fast and reliable.