Jiating Tough Scrub Sponge, ,

Shipping Countries: United Kingdom (UK)

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Ready to ship in 3-5 business days

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Shipping Policy

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Delivery:

Due to the vast difference in item weight, pallet quantity is worked out at 1 pallet per every £500 NET of V.A.T. Items are bought in bulk, so delivery costs are charged per pallet. Also, we offer parcel delivery, therefore the cost will calculate at the checkout.

Refunds are given for overpayment of shipping.

Please note that all prices excluding V.A.T.

Time Scale:

Please take the time to carefully read the delivery information and timescales for your specific location. If you have any questions, please contact our customer service.

Area Delivery Time Scale Order value
UK Mainland Delivery

3-5 Working Days

Free Delivery on orders over £299 ex VAT – Minimum Order of 1 Carton.

UK Offshore Island & Scottish Highlands

3-5 Working Days

Free Delivery on orders over £1000 ex VAT – Minimum Order of 1 Carton.

Northern Ireland Deliveries

3-5 Working Days

Free Delivery on orders over £750 ex VAT – Minimum Order of 1 Carton.

Shipping cost is calculated at the checkout stage.
Ireland Delivery

3-5 Working Days

Free Delivery on orders over £750 ex VAT – Minimum Order of 1 Carton.

Shipping cost is calculated at the checkout stage.

European Delivery

10-14 Working Days

Shipping costs vary, depending on the number of pallets and destination. Please contact customer service.

Click & collect

Monday – Friday 9 am – 5 pm

Minimum Order of 1 Carton.

Orders can be collected from our warehouse in Manchester, free of charge.

Orders placed before noon, Monday to Friday, can be collected the following working day. Orders placed over the weekend can be collected the following Tuesday.

Collection must be specified on the basket page.

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Refund Policy

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RETURNS POLICY

Please take the time to read our Returns Policy:

The Company does not accept returns of non-faulty items.
Customers are expected to check all product items and sign for all consignments immediately on delivery and in the event of goods being damaged they should not be signed for, nor accepted, but left with the Carriers. However, if the damaged or short-delivered goods are accepted, the goods should be signed for as damaged or short-delivered. Confirmation of the claim must be made in writing to both the Carriers and the Company as follows: - Within 7 days of invoice for non-delivery of the whole or any part of the consignment. Within 7 days of delivery for damaged goods. A signature endorsed ‘unexamined ‘or ‘unchecked ‘will not be accepted by Carriers as a basis for a claim. Failure to comply with the above-mentioned procedure will invalidate claims.

Risk of damage to or loss of the goods passes to you at the time of delivery, or if you fail to take delivery at the agreed time, the time when we tried to deliver, or when collected.
Goods do not come with any warranty or guarantee whatsoever other than implied by law for business-to-business sales.
We despatch orders by the pallet. If there are any signs of damage to the wrapping or pallet itself, please notify us immediately at +44 300 373 0977 and note this on the delivery manifest.
We will not accept returns for goods that have been opened and are not in the original packaging.
Please also refer to our Terms & Conditions page for further information and policies.