Shipping Countries:
United Kingdom (UK)
Ready to ship in 1-3 business days
Shipping Policy
Summary of Delivery Information
**Shipping Destinations:**
- **UK Mainland:** Free delivery for orders over £200 ex VAT; £9.99 for orders below.
- **Republic of Ireland, Northern Ireland, Scottish Highlands/Islands, Channel Isles, Isle of Man, Isle of Wight:** Delivery costs range from £18.95 to £30.95 per consignment.
**International Deliveries:**
- Bespoke delivery solutions are available. Accurate costs are provided within 24-48 hours.
**Pallet Delivery Savings:**
- Costs range from £29 to £149 based on destination.
**Local Services:**
- **Pickup:** Free from Greenford, UB9 6PT, ready within 1 hour.
- **Local Delivery:** Free within 5 miles for orders over £250 ex VAT.
**Courier and Delivery Times:**
- **Courier:** DPD Local ensures efficient, next-day service with a one-hour delivery window.
- **Times:** Monday to Friday, 8 AM - 6 PM. Same-day and weekend deliveries are available upon request.
**Order Tracking:**
- Tracking numbers provided upon dispatch (not for pallet deliveries).
**Claims and Damages:**
- **Damages:** Report immediately upon delivery with photographic evidence.
- **Shortages:** Check against the invoice and report within 3 working days.
**Contact Details:**
- Phone: **+44 300 373 0977**
- Email: **info@comparethesuppliers.co.uk**
Let me know if you'd like additional details on any section!
Refund Policy
**Terms and Conditions of Sale**
**1. Definitions and Interpretation:**
- **Buyer:** The customer placing an order with PS Wholesaler.
- **Seller:** PS Wholesaler, operating under The Comparer & Suppliers Limited.
- **Contract:** The agreement between Buyer and Seller, including these terms and any written agreements.
**2. Agreement Formation:**
- The contract is established when PS Wholesaler dispatches an Order Acknowledgement or confirms the products are ready for delivery.
- These terms exclude any other terms proposed by the Buyer unless agreed upon in writing.
**3. Pricing and Payment:**
- Prices are listed in GBP (£) and are subject to change without notice.
- Payment methods include major credit cards and EFT payments.
- For first-time customers, the minimum order value is £600. New customers will be placed on Proforma until total orders invoiced exceed £1,500. Once this threshold is reached, customers may be eligible for 30-day net terms upon approval.
- Late payments may incur interest charges as per the Late Payment of Commercial Debts (Interest) Act 1998.
**4. Shipping and Delivery:**
- Delivery times are estimates; time is not of the essence.
- Partial deliveries are permitted.
- Delivery is typically ex-works (Incoterms 2000) from PS Wholesaler's premises unless otherwise agreed.
- Shipping costs are not included in product prices and will be charged additionally.
- For orders over £1,500, shipping may be included (FIS).
**5. Returns and Cancellations:**
- Returns must be made in writing within 7 days of delivery, quoting the invoice number and reasons.
- A restocking charge of 15% plus shipping is applicable for unsuitable goods returned.
- Orders canceled before dispatch may incur a restocking fee of £10 or 20% of the order value, whichever is greater.
- Orders canceled after dispatch will also include delivery charges.
**6. Minimum Order Quantity (MOQ):**
- A minimum order value is set to ensure efficient processing and profitability.
- For first-time customers, the minimum order value is £600.
**7. Wholesale Pricing:**
- Authorized retailers receive 50% off the Manufacturer's Suggested Retail Price (MSRP) or as negotiated.
**8. Contact Information:**
- Website: [The Comparer & Suppliers Limited](https://www.thecomparerandsuppliers.co.uk)
- Phone Number: Refer to the contact page on the website.
**9. Miscellaneous:**
- PS Wholesaler reserves the right to update these terms at any time.
- By placing an order, the Buyer agrees to these terms and conditions.
Yaminah (verified owner) –
Fantastic service! The products I received were just what I needed, and the wholesaler’s team was quick to answer my questions. Will definitely buy again!
George (verified owner) –
Absolutely wonderful service and amazing products. The wholesaler’s attention to detail is what sets them apart from others. Will be buying again soon.
Benjamin (verified owner) –
Excellent wholesaler! The quality is always top-notch, and shipping is fast. I’ve been a repeat customer for months, and I’ll keep coming back.
Safiya (verified owner) –
Fantastic wholesaler! The products are exactly as described, and I appreciate how fast they ship. I will definitely be ordering again.
Kaden Arabic (verified owner) –
I’m a regular customer, and this wholesaler continues to provide great service and top-quality products. Their fast shipping is a huge bonus.
Jasmine (verified owner) –
I can’t say enough good things about this wholesaler. The products are amazing, and their customer service is always there to help with any issues.
Ahmed (verified owner) –
Fantastic experience from start to finish! The product quality exceeded my expectations, and the delivery time was faster than anticipated.
Aaliyah (verified owner) –
I’ve been buying from this wholesaler for a while now, and I’m always impressed with the products and the level of service they provide.